Privacy policy
Last updated: [07/22/2023]
*This Privacy Policy describes how HALE PARFUM (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from haleparfum.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
*Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
- Basic contact details including your name, address, phone number, email.
- Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.
- Account information including your username, password, security questions.
- Shopping information including the items you view, put in your cart or add to your wishlist.
- Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.
Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
Information We Collect through Cookies
We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.
Information We Obtain from Third Parties
Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:
- Companies who support our Site and Services, such as Shopify.
- Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.
- When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices. For more information, see the section below, Third Party Websites and Links.
How We Use Your Personal Information
- Providing Products and Services. We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, to send notifications to you related to you account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, facilitate any returns and exchanges and to enable you to post reviews.
- Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.
- Security and Fraud Prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.
- Communicating with you. We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interests in order to be responsive to you, to provide effective services to you, and to maintain our business relationship with you.
Cookies
Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with Shopify, see https://www.shopify.com/legal/cookies. We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services (in our legitimate interests to administer, improve and optimize the Services). We may also permit third parties and services providers to use Cookies on our Site to better tailor the services, products and advertising on our Site and other websites.
Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:
- With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
- With business and marketing partners, including Shopify, to provide services and advertise to you. For example, we use Shopify to support personalized advertising with third-party services. Our business and marketing partners will use your information in accordance with their own privacy notices.
- When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations, with your consent.
- With our affiliates or otherwise within our corporate group, in our legitimate interests to run a successful business.
- In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
We have, in the past 12 months disclosed the following categories of personal information and sensitive personal information (denoted by *) about users for the purposes set out above in "How we Collect and Use your Personal Information" and "How we Disclose Personal Information":
| Category | Categories of Recipients |
|---|---|
|
|
We do not use or disclose sensitive personal information for the purposes of inferring characteristics about you.
We have “sold” and “shared” (as those terms are defined in applicable law) personal information over the preceding 12 months for the purpose of engaging in advertising and marketing activities, as follows.
| Category of Personal Information | Categories of Recipients |
|---|---|
| Identifiers such as basic contact details and certain order and account information | Business and marketing partners |
| Commercial information such as records of products or services purchased and shopping information | Business and marketing partners |
| Internet or other similar network activity, such as Usage Data | Business and marketing partners |
User Generated Content
The Services may enable you to post product reviews and other user-generated content. If you choose to submit user generated content to any public area of the Services, this content will be public and accessible by anyone.
We do not control who will have access to the information that you choose to make available to others, and cannot ensure that parties who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information that you make publicly available, or for the accuracy, use or misuse of any information that you disclose or receive from third parties.
Third Party Websites and Links
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.
Children’s Data
The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us to request that it be deleted.
As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) personal information of individuals under 16 years of age.
Security and Retention of Your Information
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.
Your Rights and Choices
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.
- Right to Access / Know. You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.
- Right to Delete. You may have a right to request that we delete personal information we maintain about you.
- Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
- Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
- Right to Opt out of Sale or Sharing or Targeted Advertising. You may have a right to direct us not to "sell" or "share" your personal information or to opt out of the processing of your personal information for purposes considered to be "targeted advertising", as defined in applicable privacy laws. Please note that if you visit our Site with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will automatically treat this as a request to opt-out of the "sale" or "sharing" of information for the device and browser that you use to visit the Site.
- Right to Limit and/or Opt out of Use and Disclosure of Sensitive Personal Information. You may have a right to direct us to limit our use and/or disclosure of sensitive personal information to only what is necessary to perform the Services or provide the goods reasonably expected by an average individual.
- Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information.
- Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent.
- Appeal: You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.
- Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.
You may exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below.
We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, You may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.
We use Shopify's ad services such as Shopify Audiences to help personalize the advertising you see on third party websites. To restrict Shopify merchants that use these ad services from using your personal information for such services, visit https://privacy.shopify.com/en.
Complaints
If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.
International Users
Please note that we may transfer, store and process your personal information outside the country you live in, including the United States. Your personal information is also processed by staff and third party service providers and partners in these countries.
If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.
Contact
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at contact.haleparfum@yahoo.com.
MORE ABOUT OUR Privacy Policy
At Hale Parfum, accessible from feel-oud.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by hale parfum.com and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
Log Files
Hale Parfum follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
WHERE WE STORE YOUR PERSONAL INFORMATION AND DATA SECURITY
The information that we collect from you may be transferred to, stored at and processed by recipients located in destinations outside the European Economic Area (“EEA”). These countries may have data protection standards that are different to (and, in some cases, lower than) those in which you reside. We will take all steps necessary to ensure that the recipients will use and protect your information in the same secure way that we do.
The transmission of information via the internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your data transmitted to our site, unless you are communicating with us through a secure channel that we have provided. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
YOUR RIGHTS
Where applicable, you may have certain rights under data protection legislation, including the right to access, correct, update or delete your personal information; object to or restrict its processing; request to transfer certain of your personal information to another service provider (so called, data portability); or to revoke any consent you have given.
However, please note that there are exceptions to those rights. For the full explanation of the rights available.
Privacy Policies
You may consult this list to find the Privacy Policy for each of the advertising partners of Hale Parfum.
Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on hale parfum.com, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.
Note that Hale Parfum has no access to or control over these cookies that are used by third-party advertisers.
Third Party Privacy Policies
Hale Paefum’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. You may find a complete list of these Privacy Policies and their links here: Privacy Policy Links.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites. What Are Cookies?
Children’s Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
As stated before, hale parfum.com does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
Online Privacy Policy Only
This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in hale parfum.com. This policy is not applicable to any information collected offline or via channels other than this website.
Consent
By using our website, you hereby consent to our Privacy Policy and agree to its Terms and Conditions.
At Hale Parfum, your privacy is important to us. This Privacy Policy explains how we collect, store, use, disclose and otherwise process your information when you use haleparfum.com, create an account or order from us.
Information relating to our use of cookies and similar technologies is set out in this Privacy Policy.
Please take some time to read this Privacy Policy, including the section on cookie policy, along with our Terms of Service, in order to ensure you understand and are comfortable with our use and disclosure of your personal information. If you see an undefined term in the Privacy Policy, it has the same meaning given to it in our Terms of Use.
Please note that this Privacy Policy only applies to this Website. Website related software (such as Google Analytics) have independent privacy policies. Your information may only be used to improve website function to serve you better.
Although we’ve checked our mail client and Google analytics, and they’ve also been working hard to make their sites GDPR compliant, Hale Parfum is not responsible for the privacy practices of these other websites, apps and services and we recommend that you review the privacy policies of each of these websites, apps or services.
If you do not agree to any of the provisions of this Privacy Policy, you should not use the website. If you have any questions or concerns about this Privacy Policy, you can contact us through the Contact Us page.
Our Privacy Principles
Hale Parfum is committed to putting users first and believes you should know what data we collect about you, why we collect it, and how we use and share it. That’s why we’ve designed this Privacy Policy to give you simple, clear, and actionable information about our privacy and data protection practices.
We believe users should also have meaningful choices over the data we collect, use and share as described in this Privacy Policy and your My Account page. We encourage you to take full advantage of these tools so you can make the best decisions about the data you share.
Information We Collect
All the personal information we collect is related to providing the website and its features and falls into two general categories:
- Information you provide to us
- Information collected automatically
Information You Provide
We ask for and collect the below personal information when you use the website or contact us via email. This information is necessary for the adequate performance of the contract between you and us and to allow us to comply with our legal obligations, as well as serving you with updates regarding your order.
We process this information in light of our legitimate interest in improving the website and giving our users the best experience, and where it is necessary for the adequate performance of the contract between us and you. Without it, we may not be able to provide you with all the requested services and features of the website.
You don’t need to register for a hale parfum.com account in order to visit or use our website. However, for convenience you are recommended to register for an account and, by doing so, you will need to provide us with certain information:
Account Information – When you register any kind of hale parfum.com account, you will need to provide your email address and choose a password. When placing an order, you will also need to provide your real name, billing address, and payment verification information.
Communications – When you communicate with Hale Parfum by email or through the website, we collect information about your communication and any information you choose to provide.
Survey Information – If you participate in any survey, you may provide certain personal data as part of your response, unless you respond anonymously.
Information You Post – If you send us a review of our products, we may choose to post it publicly on the website for the benefit of others. We may use your first name, initials, and country. If you prefer to be anonymous, simply let us know via email when sharing your review.
Information We Collect Automatically
There is certain information that we collect automatically as the result of your use of the website, or through the use of cookies and other web analytics services as described in this Privacy Policy. This information generally includes:
Usage Information – We collect information about your interactions with the website, including the pages that you visit and links you click on, performing a search, the time, frequency and duration of your visits to the website, and whether you interact with email messages, for example, if you opened, clicked on, or forwarded the email message.
Log Data – We automatically collect log information when you use the website, even if you have not registered for an account or logged in. That information includes, among other things: details about how you’ve used the website (including links to third party sites or services), Internet Protocol (IP) address, access times, your browser type and operating system, device information, device event information (e.g., crashes, browser type), and the page you’ve viewed or engaged with before or after using the website.
Location Data – When you use certain features of the website, we may collect data about your general location (e.g. IP address). We use this data to provide you with location-based services (such as advertising and personalized content). Most mobile devices allow you to control or disable the use of location services for applications in the device’s settings.
Device Information – We collect information from and about the devices you use, including how you interact with the website and information about device itself, such as the hardware model, operating system, IP addresses, cookie information, device settings, mobile device and advertising identifiers, apps installed, browser type, language, battery level and time zone. Apple’s iOS Advertising Identifier (IDFA) and Google’s Android Advertising ID are examples of device identifiers. This information allows us to recognize and associate your activity, and provide personalized content and advertising, consistently across all of your devices.
Software Development Kits – We may use third parties, including our business partners and service providers, who may use mobile SDKs to collect information related to how mobile devices interact with the website. An SDK is computer code that app developers can include in their apps for different purposes including the display of promotions, data collection, and related services and functionality. Mobile SDKs are often the mobile app version of a pixel tag or beacon. We may use this technology, for instance, to analyze how you interact with content and advertisements and to enable analytics or other features through mobile devices.
Hale Parfum Widget – Other websites may integrate Hale Parfum widgets; when you visit a website with a Hale Parfum widget embedded, we may receive certain information, including information about the website you visited. Hale Parfum and the widget may be able to recognize you, and in some cases the widget may be used to show personalized content. We know when you interact with a widget, and websites containing the widgets may receive this information as well.
How We Use Your Information
We use the personal information we collect from you, including with the help of automated systems and decision making, for a range of different business purposes according to different legal bases of processing and subject to the choices you make in your Settings.
Provide, Improve, and Develop the website
To operate and maintain your hale parfum.com account, and to provide you with access to and use of the website. Your email address and password are used to identify you when you log into the website. Your device-IDs are used to ensure that you are in control of the devices that have access to your Subscription.
If you purchase from us, your name, address and payment verification information will be used to process your order and to collect your payment. All payment verification information is transmitted using industry-standard SSL (Secure Socket Layer) encryption. Hale Parfum also complies with the Payment Card Industry Security Standards.
Your email will be used to send you service updates and notifications about your account, and order information (eg. shipment tracking number)
To respond to you about any comment or enquiry you have submitted.
We process this information in light of our legitimate interest in improving the website and giving our users the best experience, and where it is necessary for the adequate performance of the contract with you (e.g. Terms of Use).
Maintain a Safe and Secure Environment
Detect and prevent fraud, spam, abuse, security incidents, and other suspicious activity.
Verify and authenticate your identity and prevent unauthorized or illegal activity.
Enhance the safety and security of our products and services.
Conduct security investigations and risk assessments.
To prevent or take action against activities that are, or may be, in breach of our Terms of Use, Community Guidelines or applicable law.
To provide you with customer and technical support.
We process this information in light of our legitimate interest in improving the website and giving our users the best experience, and where it is necessary for the adequate performance of the contract with you (e.g. Terms of Use).
Personalize Content, Advertising and Marketing
To improve your experience on the website by providing personalized content, recommendations, and features.
To customize the content and measure performance of any email, push notification, or in-app message we may send to you.
Administer sweepstakes, contests, or other promotional activities or events sponsored or managed by Hale Parfum or its partners.
To deliver targeted marketing for Hale Parfum products on and off the website and measure the success of those campaigns. When you see our promotions on a third party website or apps, we or third party services we engage for this purpose, may collect information that your browser or mobile app makes available when seeing the ad (e.g IP address, referral URL, browser details, timestamp of request), including whether a click converted to an actual purchase of a Subscription. Please see the privacy policy of such third party websites to understand what data may be collected and how to opt-out. Promotions are more effective when they are shown to people who are likely to be interested in the product or service advertised. For this reason, we use the information we collect and receive to help us select which promotions to offer you. This includes information you choose to provide to us (e.g. age and gender) and make available to us when you interact with the website (e.g. which pages you prefer, or which topics you enjoy most), as well as general location data. We may also collect certain information such as cookie data and device identifiers. That information is used to synch or match users to segments and serve targeted promotions, including based on device activity, inferred interests, and general location information.This allows us to show you promotions that will likely be more relevant and interesting to you.
We may use your data for other purposes, provided we disclose the purposes and use to you at the relevant time, and provided that you consent to the proposed use of your personal data.
Sharing of Your Information
This section describes how the information collected or generated through your use of the website may be shared by you or by us.
With Your Consent – We do not disclose your personal information, unless required to do so by law.
Service Providers – We use a variety of third party service providers, some of who may be located outside of the European Economic Area (“EEA”), to provide services to us or to our users on our behalf. These service providers have access to your information solely to perform these tasks on our behalf, and are contractually bound to implement appropriate organizational and technical security measures to protect against unauthorized disclosure of personal data, and only to process personal data in accordance with our instructions and to the extent necessary to provide their services to us. We need to share your information, including personal information, in order to ensure the adequate performance of our contract with you (for example, our email provider).
Compliance with Laws – We may disclose your information to courts, law enforcement agencies, and governmental authorities (i) to comply with our legal obligations, (ii) to comply with legal process and to respond to claims asserted against Hale Parfum(hale parfum.com), (iii) to respond to verified requests relating to a criminal investigation or alleged or suspected illegal activity or any other activity that may expose us, you, or any other of our users to legal liability, (iv) to enforce and administer our Terms of Use and other agreements with users, or (v) to protect the rights, property or personal safety of Hale Parfum, its employees, and members of the public.
Protecting our Rights – We may disclose your information if we feel this is necessary in order to protect or defend our legitimate rights and interests, or those of our users, employees, directors, officers, or shareholders, and/or to ensure the safety and security of the website and/or the Hale Parfum community.
To Our Affiliates – To enable and support us in providing the website and Services, we may share your information, including personal information, within the Hale Parfum group. The data sharing is necessary for the performance of the contract between you and us and is based on our legitimate interests in providing the website globally.
Change of Control – We may also share your personal data as part of a sale, merger or change in control of Hale Parfum(haleparfum.com), or in preparation for any of these events. Any other entity that buys us or part of our business will have the right to continue to use your data, but only in the manner set out in this Privacy Policy unless you agree otherwise.
Cookies and Similar Technology
As further described in our Cookie Policy, we use cookies and similar technologies (e.g., pixels, local storage, and device identifiers) to recognize you and/or your device(s) on and off the website, and across devices and devices. To the extent allowed by your settings or your device, we also allow third parties to use cookies as described in our Cookie Policy in order to track user behavior on and off the website in order to show you promotions based on your interests and preferences. You can control cookies through your browser and other tools as described in the Cookie Policy, as well as through your hale parfum.com Account Page.
Information Security
Hale Parfum maintains technical, administrative, and physical safeguards that are designed to prevent unauthorized access, use or disclosure of personal information we collect or store. We regularly monitor our systems for possible vulnerabilities and attacks. However, it is not possible to guarantee the security of information transmitted over the Internet. You use the website and provide us with information at your own discretion and risk.
Your Choices and Controls
We do our best to give you as much choice as possible regarding the amount of information you provide to us, and the control you have over that information.
Managing Hale Parfum Settings. If you register an account, you may manage the content and information you share when you use hale parfum.com through your account, including for the features explained below. You are solely responsible for keeping your Account page up-to-date.
Email – You can adjust your Settings in the Notification tab to disable email and desktop notifications (other than important service updates and essential notifications about the website or your account). All commercial emails and newsletters also allow you to unsubscribe at any time.
Marketing – If you do not want to receive personalized promotions, offers or other marketing messages for Hale Parfum products or services, you can adjust your communications settings via our mail client (accessible through any promotional email you have received).
Managing Browser Settings
To control cookies, you can modify your settings in most web browsers to accept or deny cookies or to request your permission each time a site attempts to set a cookie. You can also manually delete previously stored cookies at any time. Please note that if you choose to block cookies, doing so may impair the website or prevent certain elements of it from functioning.
Exercising Your Rights
In some jurisdictions, including the EU/EEA, you may exercise any of the rights described in this section through our Contact Us page. Please note that we may ask you to verify your identity before taking further action on your request.
Data Access and Portability
All of your personal personal information you provide to us can be accessed in your account Settings,
Change or Correct Data
Where you cannot update data yourself through an account, you have the right to ask us to correct change, update or rectify your data.
Data Retention and Deletion
We generally retain data for as long as your account is in existence or as needed to provide the website. However, specific retention times can vary based on context of the processing we perform and on our legal obligations.
You have the right to ask us to delete all or some of the personal data we hold about you. If you have an account, you can also delete your account through the Settings at any time as described below.
We may need to retain some of your personal data even after you have closed your account if reasonably necessary to comply with our legal obligations, or where we have a legitimate interest in doing so (e.g. to prevent fraud and abuse and maintain and enhance security).
Objection to Processing
You may object to processing your personal information in some circumstances (in particular, where we don’t have to process the information to meet a contractual or other legal requirement, or where we are using the information for promotion means).
If you object to such processing Hale parfum will no longer process your personal information for these purposes unless we can demonstrate compelling legitimate grounds for such processing or such processing is required for the establishment, exercise or defense of legal claims or obligations.
Where your personal information is processed for direct marketing purposes, you may, under certain circumstances, ask Hale Parfum to cease processing your data for these direct marketing purposes.
Contact Information
If you have questions or complaints about this Privacy Policy or our practices, please email us.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time in our sole discretion. If we make changes to this Privacy Policy, we will post the revised Privacy Policy on the website and update the “Last Amended” date that shall be posted on this Privacy Policy page. Please be sure to periodically check this page to ensure that you are aware of any changes to this Privacy Policy. Any material changes to this Privacy Policy will be communicated to registered users by a notification to their account and/or by posting a notice of the change on the Website. Your continued access to or use of the website after the effective date of such changes will be subject to the revised Privacy Policy.
Cookie Policy
This privacy policy sets out how this website (hereafter “hale parfum.com”) uses and protects any information that you give Hale Parfum while using this website. Hale Parfum is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Hale Parfum may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
What we collect
We may collect the following information:
- name
- contact information including email address and phone number
- demographic information such as postcode, preferences, and interests
- other information relevant to customer service and keeping you updated regarding your order.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping. We may use the information to improve our products and services. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways: whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes. If you have previously agreed with us using your personal information for direct marketing purposes, you may change your mind at any time by letting us know through our Contact Us page. We will not sell, distribute or lease your personal information to third parties unless we have your express permission or are required by law to do so.
If you believe that any information we are holding on you is incorrect or incomplete, please Contact Us as soon as possible. We will promptly correct any information found to be incorrect.
Privacy Statement
To set you at ease, you might wish to know that your credit card information is safer to use over the internet than in a restaurant or department store. The ONLY other purpose for the use of your information is to send you occasional e-mails for notifying you about updates, special offers, educational information, or new products and services that may be of special interest to you.
*It is a violation of law to make orders in a false name or with an invalid credit card, even if our software initially accepts such an order. Please be aware that even if you do not give us your real name, your web browser transmits a unique internet address to us which can be used by law enforcement officials to identify you. This puts you at substantial personal legal risk. Those who place fraudulent orders will be prosecuted to the fullest extent of the law.
** Please feel free to contact us with any questions regarding this site.